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Help & Support

We respond to every email within 24 hours on business days (Mon–Sat, 9 AM–7 PM IST).

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Chat with us in the app

Have an account? Message the support team directly from your dashboard. The whole conversation stays in one place, and you get a notification when we reply.

Open support chat
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Payment Issues

Paid but not getting access? Transaction failed? Money deducted but subscription not active? Email us with your registered email address and the payment receipt or screenshot.

📧 Email payments team
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Account Problems

Can't log in? Forgot your password and the reset email isn't arriving? Account suspended or showing wrong exam? We'll fix it.

📧 Email support
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Content Issues

Found a wrong answer in a question? Explanation is incorrect? Want to flag a question? Tell us the question number and the issue.

📧 Report content issue
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Data & Privacy (DPDP)

Want to access, correct, or delete your personal data? Withdraw consent? Request under India's Digital Personal Data Protection Act 2023? Email us and we'll respond within 30 days as required by law.

📧 DPDP rights request
Response times: Payment issues → same business day · Account issues → within 24 hours · Content issues → within 72 hours · DPDP requests → within 30 days.
Refunds: Ask within 24 hours of paying, with no more than 10% of the plan used, and you get a full refund — see the Refund Policy. Paid but couldn't get access because of a fault on our side? We refund you in full.